SMS Industry Regulator WASPA

Mira Networks is a member of WASPA (Wireless Application Service Provider's Association), and as such complies with all regulations and industry best practice. Please read our No-Spam policy.

Mira urges consumers that have problems with regards to subscriptions services or any content to lodge formal complaints to the SMS regulator WASPA (www.waspa.org.za). They can report any un-compliant service to WASPA and a formal process is followed thereafter.

WASPA logs the query and sends it to the WASPA registered content provider in question. If a service is not compliant WASPA has ways to punish the provider and they take action against the offence.

Mira Networks takes compliance issues very seriously and enforce our clients to practice fair and above the board practices. Mira Networks ask consumers to read the advertised charges for content on the adverts before the download, and to ensure that they are aware of the full charges and implications thereof before they accept charges for the content they ordered.

For more information please contact us at feedback@miranetworks.net.